Increase customer satisfaction

Locating shops in a building is simplified with Indoor Positioning and Navigation. Increase customer satisfaction and your Return On Investment.

indoor navigation for shopping malls phone mockup

QUICK SUMMARY

Imagine you are running short of time and looking for a specific shop inside a shopping mall.

 

This can turn out as quite a hassle if you are not well familiar with the mall and need to ask for directions on top of your time constraint. Situations like these can easily lead to stress and frustration.

 

Indoor Positioning and Navigation helps increase customer satisfaction by guiding them to any location they want in real time.

 

The Indoor Positioning  System allows visitors to locate themselves inside the mall on a map in the mobile app and navigate freely.

INCREASED CUSTOMER SATISFACTION

Improve the customer journey by increasing convenience.

EASILY FIND YOUR CAR

Indoor Navigation guides visitors back to their car and reduces frustration

MALL NAVIGATION

Give turn-by-turn directions to shops, restaurants or a destination of choice.

DETAILED ANALYTICS

Understand the journey of mall visitors and identify the most visited areas to engage customers.

See how our indoor positioning system enabled our customer to win an award for Most Wired Innovator

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INFO SHEET

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