Optimize Passenger Experience in Train Stations

Optimize passenger experience in train stations to increase their satisfaction and loyalty by providing them with convenient indoor location-based services.

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QUICK SUMMARY

Modern day train stations are very complex constructions with an infrastructure that is not at all easy to manage.

 

But as the customers’ demands keep growing, it can be hard for train station operators to fulfill their needs and meet their expectations while at the same time maintaining a good level of service and facility management.

 

With indoo.rs navigation solutions, you can not only optimize passenger experience in train stations and increase their satisfaction, but also achieve operational excellence.

TRAIN STATION NAVIGATION

Allow the travellers to easily navigate to departure platforms and shops with the help of a digital map on their smartphone.

ASSISTANCE ON DEMAND

Have train station assistants always available for the passengers with special requests or disabilities.

PLEASANT EXPERIENCE

Make the train journey enjoyable from start to finish by providing the passengers with a digital guide which can satisfy any of their requests.

BOOK IN ADVANCE

Use the indoo.rs navigation app to book, plan and schedule train journeys in advance.

OPERATIONAL BENEFITS

Make sure operational pitfalls are not caused by passenger behaviour by ensuring the travellers are safely and timely served.

LOCATE FELLOW TRAVELLERS

Find your friends and family on a digital map with indoor positioning and avoid delays and other inconveniences caused by getting lost.

See how our indoor positioning system enabled our customer to win an award for Most Wired Innovator

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INFO SHEET

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