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FAQ

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FAQ

indoo.rs Support

Choose a support package that best suits your needs and submit your questions to our support team.

 

Get Support

Support info

 

Small

Price on request
Incident response time < 48h

Medium

Price on request
Incident response time < 24h
Phone support - 2/month

Large

Price on request
Incident response time < 4h
Phone support - 5/month
Onsite support on T&M
Developer mentoring (kick-off webinar) – 1

Custom

Price on request
Custom incident response time
Custom Phone support
Onsite support on T&M
Developer mentoring (kick-off webinar)
indoo.rs Service Level Agreements
Escalation phone line and advisory support
Dedicated account manager

All Product Plans, from Starter to Professional, include Developer Documentation incl. FAQ & Release Notes and Web incident submission – FREE of charge

 

Download our support information sheet